Hotel Details
The Fives Beach Hotel & Residences
Discover the allure of the Mexican Caribbean and be amazed by the beautiful beaches, impressive coral reefs, delicious cuisine, and exciting experiences that The Fives has for you.
Relax on the white sand beach and sip a tequila infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by the seven outdoor pools. Savor global flavors at ten gourmet and casual restaurants and bars. Located 35 minutes south of Cancun (CUN) airport. It's a great location to take in nightlife and shopping in downtown Playa del Carmen. Tee off on championship golf courses. Explore ancient Mayan ruins and eco-theme parks, and enjoy scuba diving and snorkeling in the turquoise Caribbean Sea. Or just relax in in the resort's modern architecture which is surrounded by cenotes and the Yucatan jungle. Hugging the white sand coast of the Caribbean Sea, This resort offers a luxurious vacation retreat in Riviera Maya, Mexico. With its chic, modern architecture at water's edge and authentic Yucatan spirit, the AAA Four Diamond hotel is an idyllic escape for a wedding. |
Accommodations - Book Your Room
Room Categories and Rates
Please review the Room Categories available below. Rates are listed per room based on occupancy, per night. Three night minimum stay.
Once you are ready to book, click the Book My Room link to request your preferred room category and travel dates.
Inventory is limited, so book early to guarantee your room! If you do not see the room category you would like, please contact us. We can obtain more rooms, based on availability.
Non-Refundable Deposit is $250 per person + optional insurance (highly recommended).
Single occupancy means 1 person in a room.
Double or Triple occupancy means 2 or 3 people in a room.
Rachel & Terry's Room Block is available for the nights of February 15th - 21st, 2024. Please inquire with Explore Your World Vacations if you'd like to extend your stay!
Please review the Room Categories available below. Rates are listed per room based on occupancy, per night. Three night minimum stay.
Once you are ready to book, click the Book My Room link to request your preferred room category and travel dates.
Inventory is limited, so book early to guarantee your room! If you do not see the room category you would like, please contact us. We can obtain more rooms, based on availability.
Non-Refundable Deposit is $250 per person + optional insurance (highly recommended).
Single occupancy means 1 person in a room.
Double or Triple occupancy means 2 or 3 people in a room.
Rachel & Terry's Room Block is available for the nights of February 15th - 21st, 2024. Please inquire with Explore Your World Vacations if you'd like to extend your stay!
What Are Epic Room Categories?
DELUXE ROOM
527 sq ft | Garden View | Up to 2 Guests Two Double-Size Beds Or A King Size Bed (Not Guaranteed) This contemporary room has 527 sqf/49 sqm room features garden view, a large balcony or terrace, and two double-size beds or a king size bed (not guaranteed). The bathroom features frosted glass doors and square sinks, and there is ample closet space. *This is a standard hotel room and not a suite with a living room and kitchen like the other room categories offered. Rates are per night per room based on occupancy, including tax. |
Single Occupancy |
Double Occupancy |
Triple |
Child Rate 6-17 |
$310 |
$416 |
N/A |
$103 |
ONE BEDROOM RESORT RESIDENCE 710 sq ft | Up to 3 Guests King Size Bed and Sofa Bed This Residence is decorated with art lamps, sculptures and large paintings on the walls. The bedroom has a king size bed with large wooden sliding doors that open up to a separate living room adorned modernly and equipped with a double pull out sofa bed. This suite also provides a full kitchen with granite countertops (refrigerator microwave, oven and stove), and a dining table. Rates are per night per room based on occupancy, including tax. |
Single Occupancy |
Double Occupancy |
Triple Occupancy |
Child Rate 6-17 |
$396 |
$525 |
$730 |
$103 |
ONE BEDROOM PENTHOUSE RESORT RESIDENCE
1119 sq ft | Up to 3 Guests King Size Bed Penthouses have been created with the most discerning guests in mind, taking extravagance to a new level. Residences occupy the top floors of each building and features a private rooftop lounge. Enjoy the "al fresco” lifestyle with a full lounge area including a half bathroom, a patio with a table for 6, pergola, barbecue grill, a whirlpool tub for two (jetted pool without hot water) or hot tub Jacuzzi® based on availability, chaise lounges and a relaxing Bali bed. Rates are per night per room based on occupancy, including tax. |
Single Occupancy |
Double Occupancy |
Triple Occupancy |
Child Rate 6-17 |
$448 |
$594 |
$800 |
$103 |
ONE BEDROOM SWIM-UP RESORT RESIDENCE
710 sq ft | Pool View | Up to 2-3 Guests King Size Bed and Sofa Bed This Residence is decorated with art lamps, sculptures and large paintings on the walls. The bedroom has a king size bed with large wooden sliding doors that open up to a separate living room adorned modernly and equipped with a double pull out sofa bed. This suite also provides a full kitchen with granite countertops (refrigerator microwave, oven and stove), and a dining table. Guests can step right into the main pool and water deck in front of their suite’s patio. Rates are per night per room based on occupancy, including tax. |
Single Occupancy |
Double Occupancy |
Triple Occupancy |
Child Rate 6-17 |
$448 |
$594 |
$800 |
N/A |
EPIC COLLECTION ONE BEDROOM PENTHOUSE RESIDENCE
1119 sq ft | Epic Amenities | Up to 3 Guests King Size Bed and Sofa Bed EPIC Collection connects you to the coziness of Mexico. Discover the modern Penthouse rooftop terrace that features a furnished gazebo, barbecue grill and whirlpool tub. Turn on your relax mode in your bedroom on a comfortable King-size bed and enjoy breakfast served in the dining room or on the private terrace. In addition to the bedroom, this residence includes a double-size sofa bed, a spacious bathroom with rain shower, a fully equipped kitchen, living room, dining area and rooftop terrace. Rates are per night per room based on occupancy, including tax. |
Single Occupancy |
Double Occupancy |
Triple Occupancy |
Child Rate 6-17 |
$526 |
$698 |
$904 |
$103 |
TWO BEDROOM RESORT RESIDENCE
1151 sq ft | Up to 6 Guests Four Double Beds or 2 King Size Beds (Combination of beds Not Guaranteed) The two bedroom resort residence has been specially designed for families and friends, this suite category provides the same amenities described for the One Bedroom Resort Residence as well as a tastefully designed second bedroom. The second bedroom is furnished with two double beds or a king size bed (not guaranteed). Rooms can be connecting or joined by an entry hall based on availability. Rates are per night per room based on occupancy, including tax. |
Single Occupancy |
Double Occupancy |
Triple Occupancy |
Quad Occupancy |
Quint Occupancy (5) |
Sext Occupancy (6) |
Child Rate 6-17 |
$990 |
$990 |
$990 |
$990 |
$1205 |
$1411 |
$103 |
EPIC COLLECTION TWO BEDROOM PENTHOUSE RESORT RESIDENCE
1280 sq ft | Epic Amenities | Up to 8 Guests King Size Bed, Sofa Bed, Additional King or Double Beds EPIC Collection connects you to the coziness of Mexico. It combines regional influences with contemporary touches. Features a master bedroom with a King-size bed, a living room with a double sofa bed, and an additional Deluxe room connected with King size or double-size beds. Fully equipped kitchen and large dining room where breakfast is served daily. Enjoy the sea breeze from the Penthouse rooftop terrace with a gazebo, barbecue grill, and a whirlpool tub. Rates are per night per room based on occupancy, including tax. |
Single Occupancy |
Double Occupancy |
Triple Occupancy |
Quad Occupancy |
Quint Occupancy (5) |
Sext Occupancy (6) |
Child Rate 6-17 |
$1295 |
$1295 |
$1295 |
$1295 |
$1500 |
$1705 |
$103 |
THREE BEDROOM RESORT RESIDENCE
1550 sq ft | Up to 8 Guests Doubles or King Beds (Not Guaranteed) The three bedroom resort residence has been designed for families or friends gathering, it caters perfectly to special events. This residence offers all the amenities of 2 Bedroom Resort Residence with the addition of a third bedroom. The third bedroom is furnished with the same amenities of the second bedroom with two double beds or a king size bed (not guaranteed). Rooms can be connecting or joined by an entry hall based on availability. Rates are per night per room based on occupancy, including tax. |
Single Occupancy |
Double Occupancy |
Triple Occupancy |
Quad Occupancy |
Quint Occupancy (5) |
Sext Occupancy (6) |
Child Rate |
$1472 |
$1472 |
$1472 |
$1472 |
$1482 |
$1482 |
$103 |
Payments & Deadlines
Resort payment schedule:
Deposit due to confirm your room, $250 per person, plus full cost of travel insurance (if applicable). November 29, 2023: Balance due Resort Cancellation Penalties: * Deposit of $250 per person is non-refundable * Cancellations after November 29, 2023 = 1 night penalty in addition to the non-refundable deposit. * Cancellations, shortening the length of stay, or reductions to number of occupants in the room after December 20, 2023 are non-refundable. Travel Insurance highly recommended. |
Getting There is Half the Fun
Flights
Airport Transfers
Round Trip Private Group Airport Concierge Transfer to/from Playa Mujeres = $86.25 per person
This is a private, nonstop group transfer, meaning only guests of your particular group who are arriving or departing on the same flight will be placed in the vehicle together. Mercedes Benz Vehicle capacities may vary.
Inclusions:
- You will fly into Cancun International Airport (CUN). Flights are not included.
- Please do not book your flights until your room is secured, and you receive a confirmation from Explore Your World Vacations.
- Flights should be booked using your name exactly as it appears on your passport.
- Once your flights are booked, please send that information to Explore Your World Vacations so that Airport Transfers can be arranged.
Airport Transfers
Round Trip Private Group Airport Concierge Transfer to/from Playa Mujeres = $86.25 per person
This is a private, nonstop group transfer, meaning only guests of your particular group who are arriving or departing on the same flight will be placed in the vehicle together. Mercedes Benz Vehicle capacities may vary.
Inclusions:
- Private, nonstop service aboard a Mercedes Benz four door Sedan or Mercedes Benz Deluxe Van.
- Baggage allowed: 1 regular size plus one carry on per person.
- Bilingual Professional chauffeurs will escort clients upon arrival to the front desk and ensure a seamless check in.
- Fresh carnation flower
- Cold bottle of water available at all times at greeting and in the Mercedes Benz.
- Personalized, bi-lingual greeting, assistance and baggage handling at airport for both, arrival and departure.
- Access to free international cell phone service upon arrival or before departure, at the airport, to advice family and friends that you have either landed or are about to return home.
- Flight details should be provided 2 weeks prior to travel. Reconfirm return transfer departure time 24 hours in advance.
Meet Our Travel Designers
We have chosen Kristi with Explore Your World Vacations as our destination wedding specialist. A Certified Destination Wedding Expert and Chapter Head for IADWP (International Association for Destination Wedding Professionals).
Kristi has negotiated special group rates with the resort and will handle our group's room reservations for our wedding. We have a block of rooms held for guests through Explore Your World Vacations. To ensure you receive our group benefits and amenities, all guests should book accommodations directly through Kristi. Don’t see what you are looking for or need further assistance? Our team is standing by to assist you. Just contact Kristi & Colette using the links below. Let’s make some memories together! [email protected] Meet Colette, your group travel coordinator! Please copy Colette on correspondence about your travel arrangements. [email protected] |
Frequently Asked Questions
Do We need passports?
Please keep in mind that everyone, including children and infants, must have a valid passport to travel to Mexico.
A passport card is not valid for international air travel. A passport book is mandatory.
It is recommended to renew passports with less than 6 months of validity from your return date. While Mexico is not strict on the 6 month requirement, it is the ticket agent at the airport that will ultimately decide if you will be allowed to board the flight. Airline employees are often trained to follow the 6 month requirement regardless of country requirements. Are you willing to risk it? Our advice, play it safe.
Passport renewal times are approximately 12 weeks. Minor children need to apply in person with both parents present.
Passport and visa information may be obtained by contacting the U.S. State Department at
(202) 647-5225 or by visiting https://travel.state.gov/content/travel/en/international-travel.html or www.exploreyourworldvacations.com/resources.html
It is the passenger's responsibility to have proper documentation for international travel.
A passport card is not valid for international air travel. A passport book is mandatory.
It is recommended to renew passports with less than 6 months of validity from your return date. While Mexico is not strict on the 6 month requirement, it is the ticket agent at the airport that will ultimately decide if you will be allowed to board the flight. Airline employees are often trained to follow the 6 month requirement regardless of country requirements. Are you willing to risk it? Our advice, play it safe.
Passport renewal times are approximately 12 weeks. Minor children need to apply in person with both parents present.
Passport and visa information may be obtained by contacting the U.S. State Department at
(202) 647-5225 or by visiting https://travel.state.gov/content/travel/en/international-travel.html or www.exploreyourworldvacations.com/resources.html
It is the passenger's responsibility to have proper documentation for international travel.
What happens if I need to cancel my trip?
The resort's penalties are based on when you cancel your trip. Cancellations or reductions made after final payment may be non-refundable.
Travel insurance is highly recommended.
The travel insurance premium is non-refundable.
If you have paid for travel insurance, you may consult with the insurance provider to see if the non-refundable $250 per person deposit may be filed as a claim.
Travel insurance is highly recommended.
The travel insurance premium is non-refundable.
If you have paid for travel insurance, you may consult with the insurance provider to see if the non-refundable $250 per person deposit may be filed as a claim.
Are airport transfers included?
Yes, round-trip airport transfers are included in your package. We must have your flight information within 3 weeks of your departure date. If we do not receive your flight details within 3 weeks of your trip, this will result in your cancellation of your ground transportation. You will not be refunded any costs for transportation. It will be up to you to find transportation to and from the resort if you do not provide the flight details needed for us to arrange transportation.
Make sure you reconfirm your return transfer with the transportation company 48 hours prior to departure. If you are not waiting in the lobby at your assigned pick-up time you will be considered a no-show and will need to have the resort call a taxi at your own expense. Don't miss your transfer!
Make sure you reconfirm your return transfer with the transportation company 48 hours prior to departure. If you are not waiting in the lobby at your assigned pick-up time you will be considered a no-show and will need to have the resort call a taxi at your own expense. Don't miss your transfer!
Is tipping required?
No, it is not required but is a gesture of appreciation to the hard working staff who make dollars per day, not per hour, to serve you.
Aren't gratuities included? Sort of. The staff at all-inclusive resorts receive a monthly bonus based on occupancy. This amount is divided up among everyone from kitchen staff to groundskeepers.
Please consider tipping your transfer driver $10 - $20 per couple. They do not work for the all-inclusive resorts and reply on gratuities. It is customary to tip the spa staff 10% - 18% of the cost of your service.
It is appropriate and much appreciated to tip the resort bellman, housekeepers, restaurant waitstaff, pool servers, and bartenders. While a few dollars may not mean much to you, it greatly improves the quality of life for the individuals who work at the resorts, often 6 or 7 days a week.
Bring plenty of small bills or have the front desk make change for you. Dollars are welcomed but pesos are easier for the staff to use since many do not have bank accounts required to exchange currency. ATM's in the lobby often dispense pesos should you need more cash.
Aren't gratuities included? Sort of. The staff at all-inclusive resorts receive a monthly bonus based on occupancy. This amount is divided up among everyone from kitchen staff to groundskeepers.
Please consider tipping your transfer driver $10 - $20 per couple. They do not work for the all-inclusive resorts and reply on gratuities. It is customary to tip the spa staff 10% - 18% of the cost of your service.
It is appropriate and much appreciated to tip the resort bellman, housekeepers, restaurant waitstaff, pool servers, and bartenders. While a few dollars may not mean much to you, it greatly improves the quality of life for the individuals who work at the resorts, often 6 or 7 days a week.
Bring plenty of small bills or have the front desk make change for you. Dollars are welcomed but pesos are easier for the staff to use since many do not have bank accounts required to exchange currency. ATM's in the lobby often dispense pesos should you need more cash.
When will I receive my travel documents?
Travel itinerary documents are electronic and issued approximately two weeks prior to your departure date. You will receive an invite by email to download the Trip Plans App. Please take time to review the important details and wedding agenda provided through our travel app.
Helpful links to assist with the Trip Plans App.
travefy.com/traveler-app
YouTube Tutorial on the Trip Plans App: www.youtube.com/watch?v=CV-1U1crMXA
Helpful links to assist with the Trip Plans App.
travefy.com/traveler-app
YouTube Tutorial on the Trip Plans App: www.youtube.com/watch?v=CV-1U1crMXA
Legal Matters - can i be denied entry into mexico?
Owe back child support? Past DUI or DWI issues? Felony convictions?
You may not clear customs if you answered yes to these questions. Please contact your attorney to review the specifics of your case.
You may not clear customs if you answered yes to these questions. Please contact your attorney to review the specifics of your case.
Is there a minimum night stay required?
Yes, the discount group rate applies to stays of 3 nights or more.
Can I have a guest stay with me for just part of my stay?
The occupancy of each room should remain the same through the entirety of the reservation. We can potentially book multiple reservations, if needed.